News

IndusInd Bank opens Video Branch

Banking sector has often tried to leapfrog in delivering services to customers and stay ahead of the competition. Perhaps this was the idea when IndusInd Bank decided to deploys the ‘branch of the future’ concept pan India. Induslnd recently unveiled a purely video-based channel connecting customers on mobiles and desktops to staff representatives for face-to-face communications. And the concept has garnered an encouraging response from users.

Banking sector has often tried to leapfrog in delivering services to customers and stay ahead of the competition. Perhaps this was the idea when IndusInd Bank decided to deploys the ‘branch of the future’ concept pan India. Induslnd recently unveiled a purely video-based channel connecting customers on mobiles and desktops to staff representatives for face-to-face communications. And the concept has garnered an encouraging response from users. Video Branch has accumulated a user rating of 4.8 on scale of 5 on the Google Play Store.

ndusInd Bank has tried to offer customers convenience as it realizes the growing usage of smartphones and tablets. 


“Our Video Branch ‘face-to-face’ online banking customer service, powered by Vidyo, is the next frontier of banking and brings our branch managers and centralized banking services closer to our customers with highly personal interaction,” commented Romesh Sobti, Managing Director and CEO of IndusInd Bank in a statement. 

Video Branch is a free service offered to all IndusInd Bank customers. It enables a face-to-face video conversation with a branch manager, relationship manager or with a centralized Video Branch executive. Claimed as easy and convenient to use, Video Branch service is said to offer a wide range of information and transactions that cater to all banking services currently offered through IndusInd phone banking.

In addition, bank customers can also conduct financial transactions like opening a Fixed Deposit or Recurring Deposit, transferring funds through NEFT RTGS and many more. Video Branch is currently available for Android (2.3 and higher) and Apple mobile devices (iOS 6,7, and higher) in the respective App Stores.


 

Show More

Related Articles

2 thoughts on “IndusInd Bank opens Video Branch”

  1. Interesting blog! Is your
    Interesting blog! Is your theme custom made or did
    you download it from somewhere? A design like yours with a
    few simple adjustements would really make my blog stand out.

    Please let me know where you got your design. Many thanks

    Have a look at my webpage – farmville2Countryescapehackcheat.Wordpress.com

  2. Some students suffer
    Some students suffer depression from the SAT test because these firms do not understand generally purpose out of
    SAT test. The online store is after that turned into Literal Takes I’m Jealous Of to the end
    goal to consecrate all really good bears within literature.

    My weblog :: software name generator

Close