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Critical role of business software and its impact on CIOs

CIOs now have a seat at the top table, playing a critical
role in driving the business forward through new technology. A staggering 90
per cent of CIOs agreed that speed, reinvention, agility and innovation are
critical to the success of any organization serious about optimizing
performance and gaining competitive advantage, according to the survey
conducted by Epicor Software Corporation.

CIOs now have a seat at the top table, playing a critical
role in driving the business forward through new technology. A staggering 90
per cent of CIOs agreed that speed, reinvention, agility and innovation are
critical to the success of any organization serious about optimizing
performance and gaining competitive advantage, according to the survey
conducted by Epicor Software Corporation.

The survey showed significant trends amongst CIOs who are
facing new challenges as their role changes in a technologically charged
environment where business software solutions, like enterprise resource
planning (ERP) systems, are seen as critical business enablers.

“It’s clear from the survey that there’s pressure on
manufacturing CIOs to evolve from being Improvers and to become Influencers and
ultimately Transformers in their business,” said Martin Hill, vice president
marketing for Epicor in EMEA.

“With the challenges faced by companies, especially those in
the manufacturing industry and their dependence on increasingly sophisticated systems
and technologies, CIOs now have greater influence over how quickly a company
can expand and adapt to change. That’s the focus of their role as Transformer,”
he said.

Modern and flexible business software solutions, such as ERP
and human capital management (HCM) are now built to anticipate the future
business world — a world where change, adaptation and continuous innovation
are table stakes. New agile platforms make it simpler and quicker to adopt new
functionality and adapt to market change, facilitating the rate at which the
business can be transformed. They also give the CIO and executives a complete
view of the business so that they can anticipate challenges and make the
necessary decision to streamline operations and improve efficiencies.

While the majority of CIOs saw their role as that of an
‘Improver.’  Non-CIOs saw their CIO
colleagues taking the role of ‘Improver’ or ‘Transformer’ with both sharing
first place.

65 per cent CIOs agreed that ERP had reduced the complexity
of and sped up key operational processes. 46 per cent said that ERP enabled
better visibility into their business. These were followed by helping to reduce
operational costs and improving the productivity of employees.

By CIO staff

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